Why property managers look at ai receptionist.
A property manager with a few hundred units hears from tenants all day: a leaking tap, a broken lift, a question about the deposit, a move-out date. Most are routine, a few are urgent, and the urgent ones often arrive at 23:00.
Without structure, repair reports come in as voice notes and blurry photos across several WhatsApp numbers, and the manager spends the morning re-typing them into a ticket system and calling contractors.
What the agent does, step by step.
WhatsApp message, call or email, matched to the tenant's unit.
Problem, room, photos, access times and whether anyone is at risk.
Water, gas, power, lift or security issues follow your emergency rules.
Emergencies go to the on-call contractor; routine jobs queue for approval.
Status messages until the job is closed, plus a short satisfaction question.
Systems it works with.
The agent writes tickets into the system you use for maintenance; it does not approve spend.
Where a human decides.
Safety and money are where a person must stay in the loop.
How you know it works.
Measure: tickets logged complete on first contact, time from report to contractor assigned, and after-hours calls that reached the right person.
Example with assumed numbers: a manager of 400 units receives 10 repair reports a day and spends 8 minutes turning each into a ticket and finding a contractor. Cutting that to 2 minutes of review saves about an hour a day.
The example uses assumed numbers to show the method. It is not a client result or a promise.
What it costs.
All prices excl. VAT. The fixed quote comes from the AI Blueprint.
When this is not the right build.
If you manage a small number of units and have one trusted handyman who takes calls directly, a shared WhatsApp group may be enough.
Common questions.
Can it answer Ejari questions?
It can explain the steps and documents for Ejari registration or renewal from content you approve, and link to the official service. It does not register contracts itself.
Does it work for Dutch landlords?
Yes, in Dutch and English. Under the Wet goed verhuurderschap landlords must give tenants clear contact and maintenance information; the agent can be part of how you provide it.
Want this in your business?
Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.