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AI on WhatsApp, done properly.

WhatsApp is where customers in Dubai and much of Europe expect to reach you. An agent there needs to follow Meta's rules as well as yours.

Short answer

ORVL builds AI agents on the WhatsApp Business Platform (Meta's API, not the WhatsApp Business app). The agent answers freely within the 24-hour customer-service window after a customer writes; outside it, only Meta-approved message templates can be sent, to people who opted in. Meta charges per-message fees for some message types. Typical builds are AI receptionists, booking agents and order-status agents, from €3,900 excl. VAT.

What we connect

The Platform, not the app.

Automated agents run on the WhatsApp Business Platform (the API). A number currently used in the WhatsApp Business app can be migrated to the Platform; we handle this with you.

Customers can write in Arabic, English or Dutch, and the agent answers in the same language. Staff can take over a conversation at any time from a shared inbox.

Typical builds

What agents do in WhatsApp.

01AI receptionist

Questions, prices and directions answered 24/7.

02Bookings

Appointments booked, confirmed and reminded.

03Order status

Live order and delivery information for shops.

04Onboarding follow-up

Users stuck in sign-up get a clear next step (with opt-in).

05Hand-off inbox

Staff take over with the conversation summarised.

Access & security

How access works.

Meta's policies are strict, and accounts that break them get restricted.

Free-form replies only within 24 hours of the customer's last message
Templates approved by Meta for anything outside that window
Opt-in required that names your business; opt-outs respected
No bought or scraped contact lists, ever
Price

What it costs.

One systemfrom €3,900AED 15,900 · one-time · live in 30 days or setup fee back
Plan first€1,950AI Blueprint · AED 7,900 · 100% credited if you build within 60 days
Keep it running€490/moRun & Care · AED 1,990/mo · cancel monthly

All prices excl. VAT. "From" covers a standard scope; your fixed quote comes from the Blueprint. Model and messaging fees (for example WhatsApp per-message charges from Meta) depend on volume and are estimated in the Blueprint.

FAQ

Common questions.

What does WhatsApp cost per message?

Meta charges per message for some categories (such as marketing and utility templates), with rates by country. Rates change, so we estimate them for your volume in the Blueprint and point you to Meta's current pricing page.

Can we keep our number?

Usually yes, by migrating it to the WhatsApp Business Platform. Chat history from the app is not transferred.

Can it send marketing messages?

Only to customers who opted in, using approved templates, and within the local rules (for example UAE consent rules for marketing messages).

Free 30-minute audit

Want this in your business?

Tell us how you work today. We'll tell you honestly what AI can take off your team's plate, what it costs, and whether we are the right fit.